Unified, Governed & Intelligent Enterprise Operations
Opstral observes, investigates, resolves and optimises across production systems allowing operations to recover faster and stay in control.
In production at carrier-scale enterprises
650 services under monitoring, ~62,000 telemetry rows per second, in one measured deployment.
On-prem, your cloud, or air-gapped
Deploys where your data must live, hardened into your vault, WAF and identity stack.
ISO 27001 · SOC 2 · GDPR assessed
Independently certified and audited, with security controls built into the platform.
Works with the stack you already run
What Is Opstral
Autonomous operations, governed end to end
Opstral is the operations intelligence platform for NOC, SRE, IT and platform teams.
LLM inference runs inside your perimeter, on your hardware, with self-hosted models Opstral ships or local models you bring.
The intelligence core. Sentinel observes every connected signal, investigates all sources simultaneously, and delivers evidence-backed root cause with citations, then resolves known patterns autonomously or hands humans a complete case file.
The connectivity layer. Integration Connectors brings signals in from the tools you already run and carries governed actions back out, so Opstral works with your stack instead of replacing it.
Opstral documents that institutional knowledge into governed, versioned procedures that ProcBot executes and Sherlock validates, so the knowledge lives in the system rather than in one person's head, and every fix makes the next one smarter.
Telemetry, Service, Infra, AI, Data, Fin, Process, Security, DevSec and Managed Ops, each a module that can be switched on independently while the core ships with every deployment.
Build, tailor and own your solutions in the Agent Studio: your logic, your IP, on open standards.
The data control layer. It curates and anonymises data before it reaches any model, and governs it end to end, so intelligence runs on clean, compliant data you can account for.
It unifies telemetry, operational knowledge and your existing tools under one governed AI core enabling autonomous possibilities
↳ See how the ten pillars fit togetherWhy Opstral
One closed loop, across every domain
Sentinel AI connects your tools and knowledge, Sherlock investigates and verifies, and Procedure Bots execute approved actions. Your team stays in control, whether you deploy in the cloud, on-premises or air-gapped.
01 · End Tool Sprawl
Your ops team is drowning in tools, not answers.
Opstral puts one governed layer over the production stack you already run, so every signal lands in one place and nobody rebuilds context console by console.
↳ See how the ten pillars fit togethercheckout-service
Sentinel investigated every connected source at once
02 · Resolution, Not Detection
Detection is table stakes. Resolution is the job.
When an alert fires in production, Sentinel investigates every connected source at once, before anyone is paged, and delivers evidence-backed root cause with citations in minutes.
↳ Watch Sentinel run a real investigation03 · Production Hardened
Production hardened, from day one.
This platform was not built in a lab. It was shaped by live production incidents, change freezes and audits, and it is designed production-hardened: security as the default, not an add-on.
↳ Read the production case studies04 · Governed AI
AI you can trust with production data.
The Data Governance Fabric curates and anonymises data before it reaches any model, access is typed least-privilege, and every decision the platform makes is explained, with citations you can verify.
↳ Read the security & governance architectureMOP library
Governed, versioned procedures
✓ Validated by Sherlock against live metrics
05 · Knowledge Retention
Tribal knowledge that stops walking out the door.
New engineers inherit years of knowledge from day one. They execute proven procedures from day one instead of learning by outage.
↳ Explore the core componentsYour perimeter · air-gapped
06 · On-Prem · Air-Gapped · Sovereign
On-prem. Air-gapped. Sovereign to the model.
Opstral is built for on-prem, air-gapped and sovereign deployment, and that includes the AI itself: LLM inference runs inside your perimeter, on your hardware, with self-hosted models Opstral ships or local models you bring.
↳ Explore sovereign & air-gapped deploymentTrigger
Alert fires
Agent
Investigate
MOP
Remediate
Action Ticket
Reversible, audited
07 · Own Your Automation
Own your automation. Not another vendor's roadmap.
Every agent, automation, MOP (Method of Procedure) and dashboard your team creates on the platform is your intellectual property, versioned, portable and yours to keep.
↳ Build your own agents with Agent StudioDelivered
P1 resolved, RCA attached
08 · Service as Software
Software that finishes the work.
Service as Software delivers the outcome itself: Opstral carries incidents from detection to verified resolution, and value is measured on demonstrated impact, not on seats and features.
↳ Read what governed Service as Software means6 Industries · Enterprise-Grade
Built for enterprises that cannot afford downtime.
Opstral is purpose-built for the industries where operations failures cost the most — in revenue, compliance, and trust.
Financial Services
Banks · Payments · Capital Markets
In financial services, every second of downtime carries regulatory, reputational, and direct revenue consequences.
↳ Read moreProfessional Services
EY · Big 4 · Consulting
Opstral transforms the manual, ticket-heavy L1 model into an autonomous intelligence layer, freeing senior engineers to focus on the work that matters.
↳ Read moreTechnology / SaaS
Cloud · SaaS · Platform
For cloud-native SaaS companies, ops excellence is a product differentiator. Every SLA breach, every latency spike, every failed deployment erodes customer trust.
↳ Read moreTelecommunications
Telco · 5G · Network Ops
When your NOC is drowning in alarm storms and your SLA penalties run to millions per hour, manual operations simply cannot scale.
↳ Read moreHealthcare
Hospitals · EMR · Life Sciences
Opstral gives healthcare IT teams an always-on AI operations layer that maintains clinical SLAs without burning out a skeleton ops team.
↳ Read moreRetail & E-Commerce
Omnichannel · Payments · CDN
Opstral gives omnichannel retailers an autonomous operations layer that scales before the traffic arrives and resolves incidents before the first basket is abandoned.
↳ Read moreApplication Managed Services
MSPs · Managed Services Providers · GBS
Sentinel is purpose-built for the federated, cross-platform, multi-tenant reality of managed services delivery.
↳ Read moreIn production with enterprise customers today
Measured in production; the basis for every figure is stated on the case study.
average MTTR reduction, measured in production
of recurring faults resolved end to end
governed integration connectors
Our story
Sandeep Neema & Rajeev Gupta
Co-founders
Four people who ran enterprise operations for a living built the platform they kept wishing existed. Three things we ran into over and over became three components of the product, rather than three items on a roadmap.
Between them that is long enough to have watched three generations of monitoring tooling arrive, promise convergence, and fragment again. Their conclusion was not that the tools were bad. It was that operations had never been given a single place to run from, and no amount of better dashboards was going to produce one.
Every one of us had seen an ungoverned script do more damage in four seconds than the fault it was written to fix. The instinct that follows is not to slow the software down. It is to insist that whatever acts on production carries the same controls a human change would carry, and can be refused by the same people.
↳ Three scars that became a platformISO 27001 · SOC 2 · GDPR assessed
↳ Read moreIndependently certified and audited, with security controls built into the platform. Your telemetry, tickets and identity data are the crown jewels, and most AI platforms ask you to hand them over blind.
Security first, certified to prove it
Zero-trust foundation with role-based access control, key vault and runtime protection as the baseline, certified to ISO 27001 and SOC 2 with GDPR-assessed data handling.
27001
Curated & anonymised before any model
Raw production data is never handed to a model; the Data Governance Fabric filters and masks first.
Typed least-privilege
Sentinel reads; ProcBot and Sherlock act, each under explicit, scoped grants. No component holds more access than its job.
Explained, with citations
Every finding traces back to the evidence it was drawn from. An engineer who asks why a fix was applied gets the answer with the evidence behind it, not a black box.
TRAIL
Air-gapped is the same platform
Full capability inside your perimeter, updated by signed offline artifacts. Not a reduced variant.
EGRESS
Common Questions
Asked before every evaluation. Answered here.
Nine questions that come up in nearly every first conversation, answered plainly. The full set, including pricing, POC mechanics and integration depth, lives on the FAQ page.
↳ Browse all questionsOpstral is an AI-native platform for enterprise operations. At its center is Sentinel AI, an autonomous intelligence engine that observes your signals, investigates anomalies, determines root cause and takes corrective action under governance. It is built for NOC, SRE, platform engineering and IT operations teams running complex estates at scale.
No. Observability tells you what happened; it is an input to Opstral, not what Opstral is. The platform investigates why it happened, determines the appropriate response, coordinates enterprise knowledge and automation, and executes under governance across heterogeneous, multi-vendor environments.
No. Opstral sits on top of your existing stack, integrating with and leveraging tools like Dynatrace, Datadog, New Relic, Splunk, Prometheus, Grafana and PagerDuty. Sentinel consumes signals from your existing sources, correlates them and acts; those tools continue to do what they do well, and Opstral makes them work with each other.
Service as Software is the inversion of SaaS: instead of a tool your team operates, the platform delivers completed work: resolved incidents, executed procedures and verified outcomes. Governed means every action is scoped to a blast radius, approval-gated where policy requires, reversible and fully audited.
Yes. Opstral is built for on-prem, air-gapped and sovereign deployment, including the AI itself: LLM inference runs inside your perimeter on your hardware, with self-hosted models Opstral ships or local models you bring. No telemetry leaves your environment, and updates arrive as signed offline artifacts.
Much of it they already have, and Opstral keeps it: Ansible, Python and shell scripts become governed, versioned MOPs on day one. But scripts automate known responses; they do not investigate, and nobody scripts judgment across heterogeneous signals. You are buying the investigation layer, the governance and the institutional memory.
Your operations keep running. Opstral is a layer over your tools, not a replacement: your monitoring still monitors, your ITSM still tickets, and your team can operate everything directly at any time. And if you leave, you take your work with you: every MOP, agent and dashboard your team built is your IP, exportable and runnable outside the platform.
Not because your engineers lack skill; because no human can query every console at once. Opstral holds a live, governed connection to every signal source, so it investigates all of them in parallel, applies every documented procedure instantly, and never loses context between incidents. Your team gets the same powers through plain-English investigation.
Trust in production is a governance question more than an AI question. Recommendations carry evidence, confidence and reasoning; production-changing actions run through approval policies and your change management; and executed actions are reversible and audited. Autonomy is graduated: the platform earns trust with evidence, not promises.